At VisaOnTime, customer satisfaction is our priority. If you are not completely satisfied with your ebook purchase, we offer the following policy:

Cancellation:

Once the payment is processed and the ebook is delivered, cancellations are not accepted.

Refunds:

We offer refunds only in the case of technical issues preventing the ebook from being accessed. If you encounter any issues, please contact us at hello@visaontime.co within 7 days of purchase.

Non-Refundable Items:

Refunds do not apply to ebook content that has been successfully delivered and accessed.